Effective Date: September 28, 2026
1912AI (“1912AI,” “we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit 1912ai.com, create an account, submit a legal service request, communicate through our forms or virtual assistant, use our matching services, interact with participating lawyers or law firms, or otherwise use our websites and services (collectively, the “Platform”).
1912AI is a technology-enabled legal services platform. A primary purpose of the Platform is to help people describe their legal needs and connect them with participating lawyers or law firms whose location, experience, and service capabilities may be appropriate for those needs.
1912AI is not a law firm and does not replace the professional judgment or legal advice of a licensed lawyer.
The information we collect depends on whether you are seeking legal services, participating as a lawyer or law firm, or simply visiting the Platform.
When you use 1912AI to seek legal assistance, we may ask you to provide information such as:
Where reasonably necessary, we may request additional information to better understand your request or facilitate an appropriate lawyer match.
If you participate in the Platform as a lawyer, law firm, or legal service provider, we may collect information such as:
Certain professional profile information may be publicly displayed on the Platform so users can understand the background and capabilities of participating lawyers.
When you visit or use the Platform, we may automatically collect information such as:
We may use this information for security, analytics, website administration, service improvement, and measurement of marketing effectiveness.
A primary reason 1912AI collects information is to understand users’ legal service needs and help connect them with appropriate participating lawyers or law firms.
We may use personal information to:
We seek to collect and use only information reasonably necessary for the purposes described to you.
1912AI may use information from your request to identify participating lawyers who may be appropriate for your matter.
Matching considerations may include:
A match does not mean that 1912AI guarantees that a particular lawyer is suitable for you, will accept your matter, or will achieve any particular legal result.
Participating lawyers remain responsible for determining whether they are professionally able to accept a matter and for all legal advice and professional services they provide.
1912AI may use artificial intelligence, automated systems, and structured workflows to assist with functions such as:
These systems are intended to assist, not replace, professional legal judgment.
1912AI’s automated tools do not independently provide final legal opinions or make professional legal decisions on behalf of participating lawyers.
1912AI may use third-party companies, including cloud hosting or artificial intelligence service providers, to support Platform operations. 1912AI does not sell or rent users’ personal information to third parties for their own independent marketing purposes.
To facilitate lawyer matching, certain information may need to be disclosed to participating lawyers.
Your name, telephone number, email address, or other directly identifying information may be shared with a participating lawyer when:
Where appropriate, 1912AI may limit or de-identify information before direct contact information is released.
1912AI may display professional information provided by participating lawyers or law firms, including:
Participating lawyers authorize 1912AI to use approved professional profile information for Platform operations and related marketing or promotional purposes, subject to applicable agreements and law.
Participation in 1912AI does not make personal information unrelated to a lawyer’s professional Platform profile publicly available.
Submitting information to 1912AI, communicating with our virtual assistant, or receiving a lawyer match does not by itself establish a lawyer-client relationship with 1912AI or with a participating lawyer.
A lawyer-client relationship is formed only when the user and participating lawyer or law firm agree to an engagement in accordance with applicable professional requirements.
Before such a relationship is established, you should avoid submitting information that is unnecessarily sensitive, confidential, or privileged.
Once you formally retain a participating lawyer, that lawyer or law firm is responsible for handling your information in accordance with applicable professional duties, privacy requirements, and lawyer-client confidentiality obligations.
1912AI does not directly store complete credit card information.
Where credit card payments are available, payment information is processed by third-party payment processors that use industry-standard security measures to protect payment information.
1912AI may receive limited transaction information, such as payment status or transaction details, but does not have access to complete credit card information processed directly by the payment provider.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.
You can control cookie settings through your browser. Disabling cookies may limit certain features or functionality of our website.
Depending on applicable law, you may request to:
Withdrawal of consent may affect our ability to continue providing a service where the information is necessary to provide that service.
We may need to verify your identity before completing certain privacy requests.
1912AI retains personal information only for as long as reasonably necessary to:
When information is no longer required, it will be deleted, destroyed, or de-identified as appropriate.
Information provided to a participating lawyer may be retained separately by that lawyer or law firm in accordance with its own professional and legal retention requirements.
1912AI uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, modification, loss, or destruction.
Depending on the system and sensitivity of the information, these measures may include:
Users are responsible for protecting their passwords and account credentials and should notify us promptly if they believe their account has been accessed without authorization.
1912AI will investigate privacy or security incidents and take steps required by applicable law.
1912AI may disclose information where reasonably necessary to:
Where legally permitted and appropriate, we will seek to limit such disclosures to information reasonably necessary for the applicable purpose.
1912AI services are intended for adults seeking or providing legal services.
We do not knowingly collect personal information from children for independent use of the Platform.
If we become aware that personal information from a child has been collected in circumstances where it should not have been collected, we will take appropriate steps to address or delete that information.
1912AI manages personal information in accordance with applicable Canadian privacy laws.
1912AI is based in Toronto, Ontario, Canada, and is committed to complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Where applicable, we also seek to comply with other privacy requirements that may apply to users or our activities.
We will cooperate with applicable regulatory authorities in addressing complaints or concerns regarding our handling of personal information and will take appropriate steps to address identified issues.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
info@1912ai.com